Benefits of Implementing Agile Practices for Infrastructure Operations Support Team


It comes a time in any organization, when the practices being employed fail to reap the expected benefits. For this, numerous if not all organizations have realized that agile methodologies can efficiently maximize on their efforts as explained.

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To be precise, more than 95% of organizations have admitted using agile practices for infrastructure. In here, I will highlight how a few agile practices can be used to handle humdrum operations. Before I dive into the explanation of how agile practices work, first let’s take a look at the definitions.

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Agile Practices

Agile practices are practices that are people-oriented, and are result focused approach to software development that appreciates our rapidly fluctuating society. This whole structure rotates around an individual organization, adaptive planning, and a very short delivery period. The operations of agile practices are swift, flexible, time-efficient and centered on progressively refining the worth.

So How Does This Work?

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First, the agile practices work by considering the fact that the old systems leave a lot of work to be done. The mechanism of plan-design-create-test-deliver that works for buildings and cars isn’t totally efficient with software development.

Due to the changing variables in a business that is; demand, hardware and competition, agile works on the principles by walking between the line of too much to be done and not adequate.

It eliminates the risk of spending a lot of time on a process that will soon plunge due to an early mistake that was undetected. Instead, the system works by trusting the team to work directly with clients in order to establish the goal clearly, and later on come up with a solution in a quick manner.

The Overview

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  • Swift Process – Traditionally, the methods used relied on the initial phase in outlining how the whole process will go. In short, the plan- the deign-building-testing and finally delivery. This is a lot to deal with especially if you are on a specified timeline. However, agile methodologies work by deploying the first addition in a few weeks and later laying out the entire piece of software in a couple of months. 
  • Communication – Agile teams within an organization work cohesively with routine face to face meetings. This collaborative power and superb communication ensure that everything runs smoothly even with fluctuating conditions. 
  • Trust – Agile teams are in every aspect self-organizing and therefore require minimal supervision. It’s a common case that you find the teams not following a specified manifesto. Alternatively, they identify and fully understand the goal, and device a path to follow in achieving the goal. 
  • Feedback – In an organization, instead of waiting for the final phase in order to gauge success, employees using the agile practices continually track the success at the same time speeding up the developmental process frequently. 
  • Adjust – Keep it simple! This is a rule that agile teams use to adjust and fine-tune the process continually. 

For more information on the agile overview visit this link.

Agile Methodology Examples

The list of agile methodologies is large; the most common are scrum, FDD, DSDM, ASD, crystal and lean software development. Often times you find that companies use one or two of the many. The most commonly used are XP and scrum, and they are used interchangeably.

eXtreme Programming(XP)

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XP is a perfect example of how you can drastically increase user satisfaction. The system is most of the time used in conjunction with scrum. How XP works is by providing the customers with what they need at that particular time.

This is an advantage because instead of the customer waiting for you to meet their needs in the long term, you deliver timely whatever they desire in the current moment. For the frequent updates and short development cycles that XP is known for, it doesn’t work alone. It makes use of pair programming, unit testing and frequent communications with the customers.

To see how this system works, please visit this link.


This is a very proactive system made up of a list of few but connected steps.

  • The holder of the product comes up with a product backlog; this is an ordered wish list.
  • The scrum team then takes a substantial piece on the top wish list and plans on how to implement it. This is what is known as the sprint backlog.
  • The sprint backlog is completed in a dash. That is a period of two to three weeks which after they assess the progress in a meeting referred to as a daily scrum.
  • In the daily scrum, there exists a scrum master whose responsibility is to keep the team focused on the goal.
  • At the end of a particular sprint, the team then reviews the sprint and later starts a new one.

Follow this link for a detailed scrum process.

Now that we have looked at the different types of agile systems, let’s focus on the benefits of the methodology.

Benefits of Agile Processes 

The advantages of agile are wound upon it being fast, efficient, lighter, and more involving capabilities.  This system, in a nutshell, is customer-oriented as it delivers what the customer wants and when the customer wants it. The amount of time wasted is cut down and additionally, the whole system is quick to respond to changes.

  • Maximum customer satisfaction 

The process being client-oriented makes sure that the customer doesn’t have to wait for lengthy durations only to get what they didn’t order for. Instead, they get what they want and very fast indeed.

  • Faster process 

The high speed of agile processes results in a profitable business. The time-space between paying for and getting paid is reduced.

  • Elimination of rework

By involving clients all through, the project remains steadfast and at the same wavelength with the client’s needs at all steps.

  • The process values employees 

Employees who are valued perform extremely well compared to those that follow certain sets of rules. After the team identifies the goal, the employees are entrusted in meeting it. For this reason, employees are able to function maximally, therefore, meeting the goal at hand.

For a detailed list of benefits of the agile methodology, please see this post.



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